How can I cancel or update my credit card?

Click on your avatar (profile picture) and then Billing. Within the Billing Portal you will be able to cancel, update your payment method, or download a receipt.

Do you offer API access to your tool?

We are working with a select number of partners at this time. Currently, we are prioritizing potential partners whose users will generate more than 1M images a month. To inquire about potential API use, please fill out this form. We will reach out if it could be a fit.

I’ve hit my Free generation limit, when will it reset or how do I get more?

Limits are based on a rolling hourly period. As time elapses, you’ll be able to make more based on how many images you’ve created in the prior hours. Free users can create 15 images every 3 hours.

What payment methods can I use?

We only accept credit cards and debit cards at the moment. Contact us at support@playground.com to request other options.

How does copyright work on Playground? Who owns the images I create?

You own the images you create on Playground. You can use them for personal or commercial use (YouTube, Etsy, Instagram, etc.), as long as you follow our terms.

Why do I sometimes get an error “Please do not use multiple accounts”?

We don’t allow you to use multiple accounts to get around our Free limits. If you don’t have multiple accounts, this might occur because you’re on a public Internet connection where other people are also using Playground. You can either buy a Pro plan or use another Internet connection to stop this from happening.